Administrative Specialist for Export Department in our Corp Office

Natural Organics Inc. is a privately held company in Melville, NY proudly doing business for over 50 years. NaturesPlus is the flagship brand of Natural Organics, a family-driven dietary supplement manufacturer that has been trusted by generations of loyal consumers. Our unique fusion of nature and science has led to the development of formulations including multivitamins, shake powders and specialty products tailored to the needs of men, women and children...all designed to enable our customers to live their best lives.

We are currently seeking an Administrative Specialist to work onsite in our busy Export Office in Melville New York.

The individual will provide essential support for daily office operations, handling tasks like scheduling, correspondence, data management, and customer service, acting as a central point for information flow, involving MS Office proficiency, strong organization, communication, and problem-solving skills to ensure efficiency and support management and team.

Roles and Responsibilities

• Respond to customer inquiries via email or direct contact by phone or through TEAMS.
• Responsible for data entry of purchase orders, generating Proforma Invoices and shipping documents
• Written and verbal correspondences with customers, internal departments, freight forwarders, government agencies.
• Secure documentation needed for Product Registration
• Office file maintenance, both soft and hard copies
• Manage the printing, organizing, and filing of file shipment photos and other documents
• Handling the onboarding of new accounts which includes obtaining customer information and generating new account documentation.
• Work with our internal Legal department to secure agreements and other legal documents for customers.
• Maintain departmental SOPs and customer lists.
• Prepare courier documents for international shipments
• Organize and prepare materials for international trade shows.

Requirements:

• Minimum 5 years' experience working in an office environment with administrative duties
• Spanish or a second language a plus
• Working knowledge of SAP a plus
• Multitasker who is organized and detail oriented with note taking ability
• Working knowledge of using a typewriter and desktop calculator
• Must have working knowledge of Excel, including the ability to create spreadsheets and calculate formulas
• Must have working knowledge of Microsoft Office
• Strong written and verbal communication skills
• Must be fluent in English with comprehension and reasoning abilities
• Seeking a fast learner who can easily follow written instructions
• Strong team player who can also work well independently
• College Degree preferred. Degree in Business a plus.

Benefits: Competitive salary, Medical, Dental, Vision, Life Insurance, Aflac, Short- and Long-Term Disability, 401(k) with company match, Generous paid time off days and holidays, Opportunities for professional development and growth, Discounted vitamins and supplements. EAP (Employee Assistance Program)